I am moving my InkjetMall cartridges (purchased Aug. 2018) from my old R3000 over to a new (Epson-factory refurbished) R3000 I’ve had in storage (never used or initialized). Three of the carts were not initially recognized (worked fine in the old printer) so I had to replace their chips, but now the refurb printer accepts all the carts.
The new printer will not initialize. It starts to do so, and I hear familiar noises but then it goes to a higher pitched sort of “dry pump” (video at link below) sound for a few seconds, then stops and throws an printer error message. I’ve tried removing all the carts and unplugging everything for a few minutes (which starts the initialize process over again) with the same outcome several times. I can see no obstructions or obvious issues. I did have the right rear panel removed to install waste ink bottles exactly as I’d done on my previous R3000 but am sure i didn’t interfere with any of the mechanics. I have that panel off right now trying to hear where the noise is coming from but am uncertain.
18 sec video of the sound and error message
Do I have to initialize with factory cartridges or does this sound like some other problem? There was a similar question here back in 2016 (wondering if factory carts had to be used for initialization) but it was not fully answered whether that worked or not. I don’t have the factory carts but could probably get some if that is a known solution. Thank you for any help!