On Saturday my Vivid Magenta channel decided to clog. After three cleanings and only getting half the VM channel back I tired a power cleaning, it worked. On Monday I was printing a job this time it fell out after a couple of prints and came back after a cleaning or two. After a couple more prints it fell out completely. I now have a blank VM channel and I can’t get it back. Since this printer is less than a year old it still has its warranty. Well when I set up for an Epson tech to come out they told me since I was using a third party ink it’s mostly the problem, it would cost me time for the tech to come out and figure out the issue which would be free if it wasn’t a third party ink.
The fact this printer is less than a year old and I’m already having a head failure issue is really rough. I know these heads are consistent with failures, but could this be the ink?
I have read how we should get the 3 year warranty with these printers but how does that matter since you still have to pay for the tech and a possible head replacement since you’re using third party inks.
Any help would be greatly appreciated.
talk to you soon.