[QUOTE=jon;9567]You could try just the normal maintenance we recommend for your printer in the case its a dirty wiper blade leaving behind residue.
You can find that video here: How to Maintain and Clean an Epson 7890 printer
Also you may have some issue we do not know about like - you have not used the printer for some time and perhaps pigment settling. Or you have not ever cleaned the printer capping station and wiper blade. But if you were working steadily for weeks on end and suddenly have a clogged nozzle with no changes in your printing habits or supplies - then the issue may be a premature dying channel. It is very common on this platform. But, if its a maintenance issue or one caused by infrequent printing - then you may not need warranty repair. We just do not have enough info to go by.
It is well known fact as you mention that Epson 7890 print heads fail with OEM inks. But, I would push back with the technician. He is denying you support for an issue that he clearly doesn’t know what it is caused by, but reflects the same issues that Epson ink customers have. What he has a right to do is insist that any repair work he does be verified with Epson inks - and that does make sense. You should have a set of Epson carts on hand even if not full.[/QUOTE]
Thanks for the quick reply.
Here is some info on the printer. It’s used every day of the week but Saturday and Sunday. I print quiet a lot off of it. As for cleaning the capping station and the wiper blades, I haven’t done this as of yet. I should have but haven’t.
I got a tech to come out, and I have a full set of OEM carts.
For it to completely drop out like this just points to head failure. I will know in a couple of days once the tech gets here. I will let you know the update. It’s just beyond me that this is already happening with a printer that is 8 months old with only a total of 1500 prints on it.