All carts not recognized

2200
r2400
r2880

#1

I’m getting orange lights on all my cartridges on my R2880. I have taken them out and re-installed them but the error won’t go away. First time I have ever seen this happen. I’ve uploaded a shot of what it looks like from the utility window. What’s going wrong?

Cheers,
Gareth



#2

I have also unplugged the printer and turned back on and still the same thing


#3

You probably have 1 chip that is not properly seated or is needing resetting.

We suggest getting resetters for this particular printer/carts because when one cartridge goes empty, it’s usually time to refill and reset all of them at once.

If you have a resetter, did you do this?

best,
Walker


#4

Hi Walker, thanks for replying. yes I do have a chip resetter but can’t figure out exactly how to use it on these carts. Could you explain what I need to do please.

thanks,
Gareth


#5

Sorted it, thanks!


#6

Instructions: http://shop.inkjetmall.com/site/newinkjetmall-htmls/how-to-use-chip-resetters.html