7880 Ink Cartridge Error/Replace Cartridge

InkjetMall Customer Support Printer Maintenance & Cartridges
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6

You don’t need to replace the ink bay (epson repair guys always ay this). Just the chip sensor. That is like $1.50 at compassmicro

Also download the maintenance repair manual from 2manuals.

best,
Walker

7

Hi, I have similar problem, also “Ink Cartridge Error Replace Cartridge” .7880. GO slot. Just started the printer and was running nozzle checks and cleaning cycles. I tried to reset the chip, bit the flashing light would become steady red and that is it.

Please advise
Nune

8

@nune. Does your chip resetter reset other carts?

9

i haven’t tried it, since all of them were new. Would you recommend to try it on the new cartridges?

10

would you recommend to test it on the new cartridges?

11

Yes. I would test the resetter on one new cartridge. If it works, than it’s the chip on the first cart. If it doesn’t work than it’s the chip resetter and possibly also the chip on the first cart.

One way to fix this is to simply put an OEM chip (any one from any x880 epson cartridge it doesn’t have to be the correct color) onto the IJM cartridge. The printer may say it’s not genuine but then you just hit pause and it should work.

Walker

12

tried few things- took out one of the new full cartridges from the printer, resetter worked on it as it should- few red blinks, then turned green. Tried to reset new empty IJM cartridge- few red blinks then nothing. Removed chip from the genuine 3880 , installed instead of the cart with problem, tried to reset it, resetter does not even blink red. What I am doing wrong?

Nune

13

tried few things:

  1. took out full IJM cartridge from the printer, resetter worked on it, as it should- few red blinks, then steady green.
  2. tried on the empty IJM, few red blinks, then nothing at all
  3. removed chip from the geniune 3880 , installed on the cart with the problem, resetter did not give any indication of life- no red, no green no nothing.
    What i am doing wrong?
14

update: resetter is fine.
chip from the 3880 is not getting reset though.
can i remove a chip from the empty IJM mate black and use it on the GO cartridge, or they need to be specific for every color ? If yes, I will need to purchase new one I guess

15

update. Ordered chips , changed the chip on the GO cartridge, problem is solved

16

:slight_smile: That is good.

17

Hi, I’m having a similar problem here.

Running Epson 9880 with a mix of conecolor and epson inks. When Photo Black (OEM) was almost empty, we run the black ink change. Everything went smoothly until we inserted the Conecolor Matte Black. The printer displayed “cartridge error”. We thought it was a chip error, so we reset it. Then inkjetmall kindly provided us with a new chip, but the issue was not resolved, the printer still displays “Cartridge error”. We do not have any black OEM chip to switch it because the photo black is now empty.

What should we do next?
Thanks in advance

18

@Anil_Ragubance

Your issue is different. You are simply using the wrong chip (PK) in a printer that is set for MK ink.

You need to get a chip from us (an MK) one: https://shop.inkjetmall.com/Shop-By-Printer/Accessories-7880/Spare-Reset-Chip-for-our-7880-9880-cart-Matte-Black.html

best,
Walker

19

Hi Walker, thanks for your answer.

We are using one of your MK chip and we tried to reset it also. At that point in the black ink change (PK to MK), does the printer want a PK or MK chip?

20

I’m not sure where you are in the process of switching however if you just want the printer to accept the MK chip go through this process:http://www.northlight-images.co.uk/black-ink-swap-on-the-epson-7880-and-9880/

Make sure you check the delicate wires on the chip sensor (top right inside of the K channel in the ink bay) to ensure that no wire is bent. These are very fragile things that can easily bend. There are multiple posts on this forum about these contacts (with links to part supplies, etc).

best,
Walker

21

Sorry for being unclear.

In the Black Ink change provided by epson, not the manual one that you linked, I was at the point where the printer asks to remove the CMY black ink conversion kit and PK cartridge and insert real CMY and the new MK cartridge. I did so, and when I put the lever in the lock position, a cartridge error message appeared on the printer.

To run a new black ink change, even manual, would not work because the low ink warning light is on.

Also, I checked the wires on chip sensor and they are in good shape and position, even compared it with others to be sure.

22

Thanks for the clarification. This helps.

You need a replacement cartridge. We’ll get one out to you asap. You may want to just SEE if that procedure above works as well. It can’t hurt to try.

best
Walker

23

Thanks a lot for your help. I followed your suggestion and went with the manual procedure. It stops after inserting the sheet of paper and normally powering on the printer. The same cartridge error appears. Good thing I tried though!

Best

24

we are getting a replacement cartridge out to you.

best,
Walker

25

It worked!
Thanks again Walker.

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