Cathy gave me a heads up that you would be contacting me for help.
All you need to do is disable the printer’s chip sensor to get rid of the chip related error you’re getting. This information is included in the 7600/9600 refill cartridge instructions. Also, as per our instructions (page 1, step 2 under “Procedure for Filling Cartridges” section), you did not need to preform a black ink change since you are using Piezography inks.
Please turn off your printer’s chip sensors as per the cartridge instructions (located on page 4), then let me know if you have further questions or there’s anything else I can help you with.
Best regards~ Dana :)[/QUOTE]
Thanks for your quick response.
I neglected to mention that I had attempted to disable the printer’s chip sensor using the procedure on page 4 of the instructions before I corresponded with you. I did it again this morning and got the same message: “Wrong cartridge. Release ink lever,” then, “Replace with new cartridge” with a blinking light on the #1 black.
Following the instructions for 7600/9600 (Item #4), when I got to “ED Mode,” pressing “Enter” did not enable “Down Arrow to 0.” I had to press the right arrow to enable
"Scroll Down to *0."
I then pressed “Enter” and turned the power off and, as I mentioned above, got the “Wrong cartridge…” message.
Any ideas on what I should try next?
Thanks again, TomL