Sorry for not responding sooner, we were closed on Monday, and I was out of the office yesterday.
I’m glad you were able to get your printer to accept the refillable cartridges again, but having tape over the 4th contact on the 7 cartridges with Epson chips, and the maintenance tank chip is necessary for the reset function to work. If tape wasn’t correctly in place, chips weren’t secured correctly, or carts weren’t installed snugly to have a good connection between chips and sensors, this could cause an error with all carts.
Please let me know if you have further questions, how things go after reapplying tape to the chip contacts, or if there’s anything else we can help you with.
Best regards~ Dana[/QUOTE]
Hello Dana, thanks for the reply, and of course I do understand that the holiday on Monday got in the way of an earlier response……No worries. If something is going to go wrong with anything that one needs help on it’s more than likely to be just before a weekend and / or a holiday! Murphy again…
Anyway, I replaced the tape tabs over the chip contacts this morning and it took three reinstall attempts to have the printer show that all the cart’s and the maintenance tank were installed. There’s something still squirly there. I examined and reset the chips on the carts too, they all seemed to be fine and correctly set. When I initially re-topped up the tanks last Friday I never removed the tanks at all, just poured in more ink but immediately afterwards the 3800 reported no carts installed, so I can’t see that the problem would have been with the chips not making good contact because they never moved. Prior to re-topping up everything’s been going extremely well. So, it’s a mystery I guess. Right now it seems ok, fingers crossed it will complete the print job I have to do this week without further problems.
I am checking to see if Taos Photographic in Toulouse, ( my closest town about 125kms away ), has the newer 3800 carts in stock and more ConeColour inks. If so I will update the carts from the older. larger, ones to the newer small carts that allow the use of the ink compartment door. It will be good to be able to dump that compartment door key, it’s always given trouble falling out at odd times and stopping the print jobs.
Do I need to get more Epson cart chips? I see that the new carts come with chips installed on them unlike the older carts.
What about syringes? I see you supply just one with the new carts, shouldn’t it be one syringe per colour / ink?
And will the newer Cone Colour inks play nicely with the older inks that may still be in the printer’s system when I change over cart and ink types?
If Taos doesn’t have stock I will order directly from yourselves.