1430 not recognizing carts

InkjetMall Customer Support Printer Maintenance & Cartridges
1

All up until today was fine and doing well with daily nozzle checks; today in attempt to do daily check it will not recognize the carts. Normally that is an indicator of my operational error but I have attempted numerous times to correct, take carts out, press reset button etc…
Any clue from anyone that can direct me into a corrective course…
Thanks,
James

2

What carts are you using?

MyCapsule
Regulare (old style carts, not our new style carts)
or CISS?

best,
Walker

3

Inkjet Mall 1430 CISS… new out of the box last week. However, since you posted your comment, am thinking of the new single carts…
Thanks Walker…
James

4

The CISS needs to be pressed down, and hard. It’s easy for it not to lock.

best,
Walker

5

It was and has been working, ordered the single carts… it will work out in the end. Thank you for your time to answer Walker.

James

6

I assume that you pushed the little reset button on the CISS carts to reset?

-W

7

Got it… thanks Walker. I understand the term ‘patience’ applies to all and not just to some or ‘those others’…
I knew all I had to do was work it out.
And incidentally when we were discussing the issue with the PiezoDN and you ‘suggested’ I read entire work book, I had discovered I was missing a number of pages… so thank you for that suggestion as well, I would have figured I printed entire manual …
James